Roadmap · Updated October 2026 · Milo 2.1

What shipped, what is being built, and what comes next.

We publish the roadmap so procurement teams can plan against it. Dates are targets, not commitments; anything marked Shipped is in production today. Clients vote on what moves up.

2021
Milo 1.0 in production — pet licensing
2026 Q1
Milo 2.0 — any permit, configurable workflows
2026 Q4
Milo 2.1 — parking, planning, US launch
2027
Milo 2.2 — field, inspections, self-serve builder

Shipped in 2026

Shipped

Milo 2.0 workflow engine

Visual builder from input, review, decision and payment stages; conditional routing; unlimited workflows.

Q1 2026
Shipped

Enforced role permissions

Permission checkboxes enforced on every transition; separation of duties; immutable audit trail.

Q1 2026
Shipped

QuickBlu on Worldline

In-app card, Interac and EFT on the client's own merchant account or Blü's managed system.

Q2 2026
Shipped

Parking programs

Plate-based permits, ArcGIS zones, address eligibility, waitlists, exempt plates, AutoChalk sync.

Q3 2026
Shipped

Microsoft Entra ID and External ID

Staff SSO with group-to-role sync; resident sign-in through OIDC.

Q3 2026
Shipped

Township of Essex on 2.0

First 1.0 client migrated to the new generation; contract renewed for two years.

Q3–Q4 2026
Shipped

OfferioAI as a standard option

Closed-loop letter drafting, completeness review and staff assistant, enabled at onboarding.

Q3 2026
Shipped

Milo 2.1.6

Operational and financial dashboards, map-draw filters, full ZIP export, test environment with TEST ribbon.

Oct 2026

In progress

Building

Planning Act application suite

Consents, variances, site plan, ZBA, subdivision and OPA templates with agency circulation and conditions of approval.

Target Q4 2026
Building

Additional QuickBlu merchant providers

More acquirers behind the same in-app checkout.

Target Nov 2026
Building

Milo in DynaCore

Permitting embedded in DynaCore municipal websites — one provider for site and services.

Target Nov 2026
Building

Emergency system connectivity

Link emergency notices to municipal alerting systems; override preferences by every channel.

Target Dec 2026
Building

United States deployment

US-region hosting on Google Cloud and DigitalOcean, Stripe ACH, zoning templates, Spanish-first portal option.

Target Q4 2026
Building

Spanish language pack

Resident portal and notices in Spanish alongside English and French.

Target Q4 2026
Building

Stage timers in core

Per-stage clocks with threshold alerts, moving from an onboarding customization to a standard setting.

Target Q1 2027

Planned · 2027

Planned

Field and inspection mode

Mobile-first inspector view: checklists, photos, GPS stamp, offline queue.

H1 2027
Planned

Self-serve workflow builder for staff

Let trained municipal admins publish new workflows without Blü involvement, with validation and sandbox.

H1 2027
Planned

Public status lookup (read-only)

Optional page where anyone can check a file's stage by number — no account, no documents.

H1 2027
Planned

Council agenda export

Decision items packaged for agenda-management systems; iCompass and eSCRIBE formats under review.

H2 2027
Planned

Webhooks and server-to-server keys in self-serve

Admin-managed API keys and event webhooks, today scoped at onboarding.

H2 2027
Planned

Building-permit connectors

Read-only links to CityView, Cloudpermit and similar so planning files can reference building files.

H2 2027
Under consideration

Resident mobile app

Native wrapper for renewals, tags and notices. Tell us if this matters to your residents.

Not scheduled

How items move

Every client gets a vote at the quarterly service review. Items requested by two or more municipalities move to In progress; anything that blocks a go-live is prioritized over everything else.

Releases

Zero-downtime incremental deploys with release notes; planned maintenance outside business hours with five business days' notice. Security patches on fixed timelines — Critical within 72 hours.

Need something that isn't here?

Most requests are configuration, not roadmap. Ask and we'll tell you which.

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