Milo fits the systems you already run.

Staff SSO; Entra groups mapped to Milo roles and synced hourly; no extra Microsoft licensing.

Resident sign-in through OIDC; first 50,000 monthly active users free from Microsoft.

Google sign-in for staff and residents; outbound mail from your municipal mailbox.

Local accounts with one-time-code MFA, bcrypt storage, single-use reset links.

Optional restriction of the staff workspace to your network.

Zone layers from a feature service or JSON import; parcel validation at intake by address or roll number; interactive zone map for residents.

Bulk zone and address import for municipalities without an ArcGIS subscription.

Civic-number ranges and side of street; household limits; clear message when ineligible.

Blü's own in-app payment service. Canada: credit card, Interac and EFT. United States: credit card. Residents never leave Milo to pay.

Card processing on your own Worldline merchant account.

Moneris Checkout with 3-D Secure and Vault tokens on your own Moneris account; funds settle directly to the municipality.

Card processing on your own Stripe account.

Record the terminal transaction number and method on the invoice; no integration needed for reconciliation.

Arrears and transaction exports in CSV/Excel keyed by permit number and address for your financial system.

Further QuickBlu merchant providers.

Transactional email from Canadian regions for Canadian clients and US regions for US clients; per-channel delivery log.

Text notices sent from an in-country messaging service; standard notices follow each resident's preferences, emergency notices override them.

A dedicated mailbox attaches inbound correspondence to the right file.

Blü prints and mails invoices, renewal notices and inserts for residents who are not online. Mail-out service →

Link to municipal emergency notification systems.

Store or mirror file documents in your Drive; generated letters as editable Google Docs.

Letters and notices generated as editable documents, with variable sections editable in Milo too.

Extended in-country object storage for high document volumes.

Marked-up drawings upload back as a new stamped version — a process, not a connector.

Milo embedded in a DynaCore municipal website — one provider for site and permitting.

Real-time push of permit and exempt-plate changes plus scheduled full sync; logged with retries.

Same REST push pattern, scoped at onboarding.

Animal control contractors, conservation authorities, utilities and consultants — scoped accounts, no integration required.

Enabled at onboarding as a standard option: letter drafting from your templates, completeness review at submission, public-comment summaries, and a staff assistant over your policies and past files. Nothing is sent to a public model; every output goes to staff for review.